#kamisukareview – Even though the celebration of Eid al-Fitr this year is different from the previous year, the government is implementing the PSBB, counteracting the spread of Covid-19, increasing data traffic Smartfren reached 10% during Ramadan and Eid al-Fitr 2020. This increase in data services occurred from April to May 2020.
“As we have calculated before, in pandemic conditions and the existence of PSBB which limits the mobility of the community to go home during Idul Fitri. The growth of Smartfren data traffic in May remained stable and evenly distributed in various areas.
“The increase in traffic is consistently reaching more than 10% compared to April. Almost the same as since the enactment of WFH last March, “said Munir Syahda Prabowo, VP of Technology Relations Smartfren.
If in the previous Eid-Lebaran there was an increase in traffic increase in the area due to the mobility of Smartfren customers going home.
This time Lebaran the increase is relatively stable due to the adoption of the PSBB policy from the government not to go home on Lebaran this year. This resulted in the quality of the Smartfren network being maintained and remaining optimal in all service areas.
Munir added, the increase in Smartfren data traffic was due to the increasingly widespread use of online community activities in all fields supported by the provision of SF data quota packages that were appropriate and affordable.
Furthermore, in the face of new normal conditions, where some people have begun to reactivate, Smartfren will continue to implement health protocols for employees, especially officers who deal directly with consumers.
- Some health protocols implemented at the Smartfren Gallery in serving and making contact with consumers include:
- Consumer service personnel and consumers are required to use masks
- Checking body temperature
- Provides hand sanitizers for washing hands
- Application of distance in serving and queuing consumers
- Add boundary barriers to service and payment counters
A few days ago, the Smartfren Gallery in Paragon Mall Semarang was visited by the Governor of Central Java, Ganjar Pranowo, who performed spot checks at several facilities that had direct contact with the community.
The Governor of Central Java had asked what facilities Smartfren Gallery had prepared to protect consumers from the spread of Covid-19. Inspections made by Ganjar Pranowo to the Smartfren Gallery can be seen on Instagram account: lifeatsmartfren.