#kamisukareview – Telkomsel as a leading digital telco company is committed to continue moving forward to lead the development of cellular technology innovation in Indonesia. This commitment was realized through the soft launch of the VoLTE (voice over Long Term Evolution) service.
This launching also became one of the milestones Telkomsel in commemorating the age of 25 this year. VoLTE service is a telephone service based on 4G LTE network, where customers can use the internet without interruption when making phone calls so that #DiRumahBisaTerusProductive so that the connection continues to run smoothly and work can still be done.
Telkomsel Presents VoLTE
During the soft launch phase, VoLTE services can be enjoyed by more than 114,000 Telkomsel customers in the Jadetabek area (Jakarta, Depok, Tangerang, Bekasi) and Surabaya and following in other cities gradually.
Telkomsel President Director Setyanto Hantoro said, “Customers are always our priority in providing solutions that are able to support their productivity through new ways to support their daily activities.
“The principle of customer-centric products and services is the basis for Telkomsel to provide VoLTE services for customers who want more ease of communication. VoLTE is also a manifestation of our commitment to continue to assist the community in undergoing a digital lifestyle transformation. “
Setyanto added, there are three main benefits of the VoLTE service for customers. First, customers will get a clearer voice calling experience in HD quality based on the leading 4G LTE network from Telkomsel.
Secondly, the VoLTE service also connects two users faster than using a regular telephone call service and voice over Internet Protocol (VOIP). Then the third, through the VoLTE service customers can freely surf to access internet services, streaming video, playing games, when connected to a voice telephone.
Telkomsel also strives to strengthen the various advantages offered by VoLTE services through high-quality network infrastructure. There are more than 10,000 VoLTE BTS throughout the Jadetabek and Surabaya regions that are able to provide high-quality network experience and can experience using premium telephone services based on 4G LTE networks.
How to activate Telkomsel's VoLTE service is very easy, that is, the customer ensures that his SIM card supports the 4G Telkomsel network, the customer is in an area that receives VoLTE coverage (currently the Jadetabek and Surabaya areas).
Then ensure that the device supports VoLTE service with the latest (updated) device operating system, for this soft launch stage the brands of smartphone devices that support Telkomsel's VoLTE network are Samsung, Huawei, Vivo and other brands.
After confirming all these steps, the next step is to set up VoLTE service in the device settings menu. Then the customer will see the VoLTE logo / sign on the status bar signal as a sign that the customer can enjoy Telkomsel's VoLTE service.
To enjoy VoLTE services, customers only need to activate the VoLTE feature on phones that support this service. Telkomsel has also presented a special VoLTE Takmania package, with an additional VoLTE telephone quota in the monthly Talkmania package that can be activated by customers in Jakarta and Surabaya through the MyTelkomsel application.
In addition, Telkomsel will present a free VoLTE telephone promo on weekends that are available during the coming June. Further information about Telkomsel's VoLTE service can be accessed via www.telkomsel.com/volte.
“We also hope that in this slightly different post-Lebaran moment, VoLTE services can provide more convenience and experience for customers to always be connected, so that hospitality remains smooth when work must be carried out.
“This is in line with Telkomsel's commitment to continue moving forward into connectivity enablers in maintaining the community to continue to be connected and beneficial to one another, especially in challenging times like now.
“We also hope to make the VoLTE service a solution for customers to remain productive in concentrating their various activities at home in strengthening the initiative of #DiRumahTerusMaju movement during the COVID-19 pandemic in Indonesia,” concluded Setyanto.